Lorem ipsum dolor sit amet conse ctetur adipisicing elit، sed do eiusmod tempor incididunt ut Labore et dolore magna aliqua. Ut enim ad minim Veniam, quis nostrud exercitization ullamco Laboris nisi ut aliquip.

Lorem ipsum dolor sit amet conse ctetur adipisicing elit، sed do eiusmod tempor incididunt ut Labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitization ullamco Laboris nisi ut aliquip ex ea commodo consequat

Lorem ipsum dolor sit amet conse ctetur adipisicing elit، sed do eiusmod tempor incididunt ut Labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitization ullamco Laboris nisi ut aliquip ex ea commodo consequat

If you are not satisfied with the product ordered or are disappointed with the product or service, we would like to know your feedback in order to be able to serve you better. We strongly believe in the quality of our products and wish for you to be completely satisfied with your purchase. However, on rare occasions where you may be unsatisfied with a purchase, please see our Returns and Refunds Policy for more
information on online returns.

Lorem ipsum dolor sit amet conse ctetur adipisicing elit، sed do eiusmod tempor incididunt ut Labore et dolore magna aliqua. Ut enim ad minim Veniam, quis nostrud exercitization ullamco Laboris nisi ut aliquip.

Lorem ipsum dolor sit amet conse ctetur adipisicing elit، sed do eiusmod tempor incididunt ut Labore et dolore magna aliqua. Ut enim ad minim Veniam, quis nostrud exercitization ullamco Laboris nisi ut aliquip.

Lorem ipsum dolor sit amet conse ctetur adipisicing elit، sed do eiusmod tempor incididunt ut Labore et dolore magna aliqua. Ut enim ad minim Veniam, quis nostrud exercitization ullamco Laboris nisi ut aliquip.

We offer a 7-day window within which to collect the product from the store; this starts from the date the product has been made available in-store.

For Domestic orders: You can pay for purchases using Cash on Delivery, Debit, Credit card, or Bank transfer method.
For International Orders: You can pay for purchases using a credit/debit card or Bank transfer method only.

There's no specific charge to avail COD on any order.

When you have clicked on the 'Checkout' button, you will be directed to a section where you can enter your Gift Voucher/Promotional code. Upon entering the code, the valid amount/offer will automatically be applied to your order. You can then proceed to checkout and pay the remaining amount using your chosen form of payment.

While we try our best to fulfil your orders correctly, in the best manner possible, for any complaints you may have, with regards to your order, please contact our Customer Care within 3 business days of your order delivery, for prompt resolution. In the extremely rare occasion where you receive a product with tampered/open packaging, please inform our Customer Care within 1 business day of receipt, with supporting images if applicable, so we can best address your concern.

If you wish to cancel your order, you can do so by sending us an email on support@shopkees.com. You can also call our Customer Care on +971 43 529 529 (Timings: 9:30 am-5:30 pm GST), within 24 hours of placing the order.

Please refer to our Returns and Refunds Policy to understand if your order qualifies for a return. For pre-paid orders that have not yet been shipped, your order will be canceled within 24 hours of your request and reflect as per your bank guidelines, which is usually within 10 business days. For all orders that have been delivered, we do not entertain return requests unless the order qualifies, as per our Returns and Refunds Policy. For any such requirements, please call our Customer Care on +971 43 529 529 (Timings: 9:30 am-5:30 pm) Saturday to Thursday or email us at support@shopkees.com.

As these items are delivered instantly, only prepaid payment modes are applicable on them. You can pay using credit/debit cards.

ESD Items are non-cancellable, non-exchangeable and non-returnable.